Enrolment Agreement
By clicking ‘Buy Now’, submitting your credit card details, paying a deposit or otherwise enrolling, verbally, or otherwise, in a ‘School of Self-Love’ Programme or Private coaching with Katie Phillips, you (“Client”) are entering into a legally binding agreement with ‘Katie Phillips of The School of Self Love’ (“Company”) according to the following terms and conditions:
1. COMPANY SERVICES. Upon execution of this Agreement, electronically, verbally, or otherwise, the Company agrees to render services related to education, seminar, consulting, coaching, mentoring, workshops, retreats, online study (the “Programme”). The terms of this Agreement shall be binding for any further goods/services supplied by Company to Client.
Parties agree that the Programme is in the nature of coaching and education. The scope of services rendered by Company pursuant to this contract shall be solely limited to those contained therein and provided for on Company’s website as part of the Programme. Company reserves the right to substitute services equal to or comparable to the Programme for Client if need arises.
2. PAYMENT OF FEE. Full payment for the Programme is to be made 30 days prior to the start of the Programme (unless otherwise agreed in writing). Client agrees and understands that the signing of this contract is a legally binding agreement and therefore Client is happy to be invoiced the full amount and agrees to pay this sum during the period stated. If paying by installment, agreed payment dates will be detailed via email and notated on the invoice. Proof of a Direct Debit or providing Company with credit card details is required. Alternatively a Paypal subscription can be set-up. Please note that a 3% fee is added to credit card payments.
3. REFUNDS. Client understands that she is paying for a Programme, not a batch of individual sessions, therefore if for any reason** Client decides not to finish the Programme this is Client’s choosing and Client will not receive a refund. (** except in special circumstances – i.e. serious illness). Company reserves the right not to proceed with any sessions if these payments are not made on time. If an online course product is purchased with a payment plan, instalments for the full term of the plan are required regardless of whether Client completes the course. Company reserves the right to stop access to any online products (such as home study courses) if payments are not made on time.
4. CHARGEBACKS AND PAYMENT SECURITY. To the extent that Client provides Company with Credit-Card(s) information for payment on Client’s account, Company shall be authorized to charge Client’s Credit Card(s) for any unpaid charges on the dates set forth herein. If client uses a multi-prepayment plan to make payments to Company, Company shall be authorized to make all charges at the time they are due and not require separate authorization in order to do so. Client shall not make any chargebacks to Company’s account or cancel the credit card that is provided as security without Company’s prior written consent. Client is responsible for any fees associated with recouping payment on chargebacks and any collection fees associated therewith. Client shall not change any of the credit card information provided to Company without notifying Company in advance.
5. COMPENSATION. Client agrees to compensate Company according to the payment schedule set forth on Company’s website and the payment plan selected by Client (the “Fee”). Company shall charge a 5% (five-percent) late penalty to all balances that are not paid in a timely manner by Client.
6. COURSE RULES. To the extent that Client interacts with Company staff and/or other Company clients, Client agrees to at all times behave professionally, courteously, and respectfully with staff and clients. Client agrees to abide by any Course Rules/Regulations presented by Company. The failure to abide by course rules shall be cause for termination of this Agreement. In the event of such termination, Client shall not be entitled to recoup any amounts paid and shall remain responsible for all outstanding amounts of the Fee.
7. USE OF COURSE MATERIALS. Client consents to recordings being made of courses and the Program. Company reserves the right to use, at its sole discretion, course materials, videos and audio recordings of courses, and materials submitted by Client in the context of the course(s) and the Program for future lecture, teaching, and marketing materials, and further other goods/services provided by Company, without compensation to the Client. Client consents to its name, voice, and likeness being used by Company for future lecture, teaching, and marketing materials, and further other goods/services provided by Company, without compensation to the Client.
8. NON-DISPARAGEMENT. In the event of a dispute between the Parties, the parties agree that they neither will engage in any conduct or communications, public or private, designed to disparage the other.
9. INDEMNIFICATION. Client shall defend, indemnify, and hold harmless Company, Company’s shareholders, trustees, affiliates, and successors from and against any and all liabilities and expense whatsoever – including without limitation, claims, damages, judgments, awards, settlements, investigations, costs, attorney’s fees, and disbursements – which any of them may incur or become obligated to pay arising out of or resulting from the offering for sale, the sale, and/or use of the product(s), excluding, however, any such expenses and liabilities which may result from a breach of this Agreement or sole negligence or willful misconduct by Company, or any of its shareholders, trustees, affiliates or successors. Client shall defend Company in any legal actions, regulatory actions, or the like arising from or related to this Agreement. Company recognizes and agrees that all of the Company’s shareholders, trustees, affiliates and successors shall not be held personally responsible or liable for any actions or representations of the Company.
10. CONTROLLING AGREEMENT. In the event of any conflict between the provisions contained in this Contract and any marketing materials used by Company, Company’s representatives, or employees, the provisions in this Agreement shall be controlling.
11. ENTIRE AGREEMENT. This Agreement constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior and contemporaneous agreements, negotiations and understandings, oral or written. This Agreement may be modified only by an instrument in writing duly executed by both parties.
12. SESSIONS. Workshops, Retreats, Coaching Calls, Intensives (“Sessions”) will be carried out on dates mutually agreed in advance. Coaching Call sessions must be booked a minimum of 48 hours in advance (unless otherwise agreed). Client must be on time to all sessions. Session dates / times (whether in person or via phone/Skype/Zoom) cannot be altered except in exceptional circumstances and with mutual agreement between Client and Company.
No-show to a Session, unless in exceptional circumstances, means that session is forfeited. Company reserves the right to cancel the coaching arrangement and seek full programme payment as agreed.
Preparation for sessions – Client must perform (to the best of her abilities) all actions agreed between the coaching sessions; and any preparation or other actions set or agreed on by Client or Company to further the coaching experience. If Client is unable for some reason to complete these, please advise Company well in advance. If Client actions continue to remain uncompleted then Company may seek to terminate the agreement.
13. DISCLAIMER OF GUARANTEE. Client accepts and agrees that she is 100% responsible for her progress and results from the Program. Client accepts and agrees that she is the one vital element to the Program’s success and that Company cannot control Client. Company makes no representations or guarantees verbally or in writing regarding performance of this Agreement other than those specifically enumerated herein. Company and its affiliates disclaim the implied warranties of titles, merchant ability, and fitness for a particular purpose. Company makes no guarantee or warranty that the Program will meet Client’s requirements or that all clients will achieve the same results.
14. OFFICE HOURS. Company office hours are 9am – 5pm. Company does not take calls on the weekend. Outside of scheduled appointments, Company is available for ‘emergency’ calls only.
15. CONFIDENTIALITY. The term “Confidential Information” shall mean information which is not generally known to the public relating to the Client’s business or personal affairs. Company agrees not to disclose, reveal or make use of any Confidential Information learned of through its transactions with Client, during discussion with Client, the coaching session with Company, or otherwise, without the written consent of Client. Company shall keep the Confidential Information of the Client in strictest confidence and shall use its best efforts to safeguard the Client’s Confidential Information and to protect it against disclosure, misuse, espionage, loss and theft.
16. INTELLECTUAL PROPERTY RIGHTS. Client has no right to use or reproduce any of the processes, techniques, presentations, methodologies or materials used by Company during the Programme. Client shall not be authorized to use any of Company’s intellectual property for Client’s business purposes. Client shall not be authorized to share, copy, distribute, or otherwise disseminate any materials received from Company electronically or otherwise without the prior written consent of the Company. All intellectual property, including Company’s course materials, shall remain the sole property of the Company. No license to sell or distribute Company’s materials is granted or implied.
17. DISCLOSURE. Client agrees to disclose all medically diagnosed mental & emotional health conditions prior to signing this contract. If Client has a sense that she is suffering any mental or emotional illness, Client agrees to seek professional advice (starting with your GP) before beginning work with Company and agrees to advise Company that such advice has been sought. Company reserves the right not to coach Client if there exists a condition that Company is not qualified to work with.
18. NO SUBSTITUTE FOR MEDICAL TREATMENT. Client acknowledges that the coaching sessions may be challenging on many levels – physically, mentally and emotionally. Client enters into the Programme with the understanding that Client is responsible for creating her own decisions and results. Client agrees to be mindful of her own wellbeing during the course and seek medical treatment (including, but not limited to psychotherapy), if needed. Company does not provide medical, therapy, or psychotherapy services. Company is not responsible for any decisions made by Client as a result of the coaching and any consequences thereof.
Client will not hold Company responsible for any loss of cost incurred by Client (or any person related to Client) in the event of mental, physical, emotional stress or distress (or any ailment or condition) caused either directly or indirectly in relation to the Programme. You shall indemnify Company in any such claim.
19. TERMINATION. Company may terminate this agreement before the end of the period if Client fails to perform any of the above. Client may terminate this agreement if Company have been unprofessional in any way what-so-ever.
In the event that Client is in arrears of payment or otherwise in default of this Agreement, all payments due here under shall be immediately due and payable. Company shall be allowed to immediately collect all sums from Client and terminate providing further services to Client. In the event that Client is in arrears of payments to Company, Client shall be barred from using any of Company’s services.